Issues Fixed: | ||
Sl.No | Issue ID | Description |
1 | 14732 | Account Name gets disappeared from the request view while loading the request. |
2 | 14705 | If multiple notifications are there in the dynamic notification, selecting one notification clears the complete count |
3 | 14316 | Availability chart shows incorrect days in the calendar for certain Timezones |
4 | 13115 | Description field is missing from the Account/Contact module request view section |
5 | 13009 | Field and Form rules does not work well for Request additional field values. |
6 | 13006 | Subcategory/Item is not loading, when the Category/SubCategory value is set using Field & Form Rules |
7 | 12789 | Custom view related Performance issue is fixed |
8 | 12707 | While adding a criteria with asterisk symbol in the SPAM filter (**) symbols are ignored, once you save the criteria |
9 | 12346 | Contact details entered does not retain in the new request form, once you switch to a different template |
10 | 12089 | Twitter name is not populating for the Contacts in the new request form |
11 | 5991/14722 | If the application runs on the https mode, task/event notifications still uses http in the task/event url |
12 | 14719 | Sorting icon is missing for all the list views. |
13 | 14741 | Logo size differs for Support Rep and the Customer portal screen. |
14 | 14730 | Unable to close request from the request properties section |
15 | 14729 | View Reminder pop is not working from Request-> View Reminder section |
16 | 14725 | Option to exclude the request conversations from the indexing process to improve the application performance. (Global Config entry) |
17 | 14313/13251 | Signature with images mismatches with Support Rep & Contact conversations |
18 | 14291 | Contact phone number field is included in Customer portal page submit ticket form |
19 | 14288 | Same user will be listed as Contact and Support Rep in a single Business Unit because of some search link |
20 | 14287 | Unable to save/update signature |
21 | 13242/13163 | A default ’empty’ resolution is added for the request template |
22 | 13376 | Folders are sorted based on the alphabetical order while saving the repor |
ManageEngine and DeskAlerts Direct Partner
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