Features

  • SDPMSP-12049: Reports – Account is added as a selectable column in CMDB reports

Issues Fixed:

  • Few Vulnerability related issues fixed.
  • SDPMSP-11422: Exception thrown while splitting a conversation as a new request.
  • SDPMSP-11557: Blank page is shown on clicking business rules in certain cases.
  • SDPMSP-11600: Request Resolution tab shows html content.
  • SDPMSP-11609: Support group is not listed in Account manager role while selecting other sites in request creation page.
  • SDPMSP-11659: Support mail address shown in backup failure cases is updated with MSP support address.
  • SDPMSP-11708: Exception thrown in logs while viewing custom dashboard in certain cases.
  • SDPMSP-11709: Requests by Technician count is showing wrongly in the dashboard page.
  • SDPMSP-11805: Unable to update the worklog from non-billable to billable through API.
  • SDPMSP-11893: Admin – Account Details configuration, additional fields values are not saved in certain cases.
  • SDPMSP-11963: Tasks are not deleted after deleting an account.
  • SDPMSP-11964: All accounts reset to the actual account after editing a request.
  • SDPMSP-11993: Unable to add new account when an announcement is deleted from home page announcement widget.
  • SDPMSP-12059: Exception occurred when accessing Organise Business Rule under admin -> Business Rules in MSSQL database instance.
  • SDPMSP-12061: Request – Mails from new requesters with account support email address in cc is not categorised correctly.
  • SDPMSP-12066: Post editing a SLA, the link goes to the MSP sla list page instead of account SLA list page.
  • SDPMSP-12072: While adding business rule under actions assign to technician actions all the technicians are shown instead of site-specific technicians.
  • SDPMSP-12073: Project template list is not shown based on the account’s selected.
  • SDPMSP-12074: When the requester is set while creating a change, Category Select Box reset to default value.
  • SDPMSP-12078: Technicians, Requesters names are not shown in auto-suggestion list in new Changes creation page in few cases.
  • SDPMSP-12081: Requests: Page crashes when the template is changed during request edit operation.
  • SDPMSP-12083: Domain value becomes “None” when editing requester under -CMDB>People>requester.
  • SDPMSP-12109: Error throws in Android app while adding a task.
  • SDPMSP-12115: When SSP setting ‘Combine incident and service templates listing for the service’ is No, service templates are also listed under Incident catalog drop-down.
  • SDPMSP-12117: Unable to integrate Quickbooks online in certain cases.
  • SDPMSP-12120: When exception throws in a page, Performance issue occurs (if SSO is enabled).
  • SDPMSP-12126: Task API: Edit operation says ‘Success’ but the Task is not updated.
  • SDPMSP-12129: In some API’s when the accountname/sitename attribute is wrongly provided, the operation still proceeds without throwing the error.
Build Release

You may be interested in these other recent articles

18 Feb

ManageEngine’s IAM and Cybersecurity On-Demand Events Hub

18 February 2022 | Joshua Ball


Watch webinars on demand and listen to podcasts at your convenience. ManageEngine has launched their IAM and Cybersecurity on-demand events hub, a one-stop shop for on-demand webinars and podcasts. At the on-demand events hub, you’ll find:   Carefully curated on-demand webinars from seven unique categories. Over 40 podcast episodes (and counting) on IAM and cybersecurity from three different podcast shows. ​ The webinars and podcasts are regularly updated, so watch this space to ensure you don’t miss out on the latest episodes!​​ Sign up today by clicking here. To find out more…

Read more
8 Sep

ManageEngine positioned in the Gartner® Magic Quadrant™ for ITSM Tools for the second consecutive year

8 September 2021 | Nigel Arnold


The 2021 Gartner® Magic Quadrant™ for IT Service Management Tools is out, and ManageEngine has been included in this year’s report. This is the second…

Read more
26 Jan

Cybersecurity Webinar Series – February 2021

26 January 2021 | Joshua Ball


IT Security Under Attack Join ManageEngine on a three day webinar series, where they will expose and explore the various tactics threat-actors use to intrude…

Read more