ManageEngine ServiceDesk Plus MSP – Build 9400 Released

Framework changes:

• This upgrade removes the jBoss dependency from the framework, reduces security risk with jBoss, increased performance and quicker startup.

MySQL support:

• MySQL will not be supported from this version.

Issues Fixed:

• SDPMSP-10737: Dashboard is showing wrong Open Requests count.
• SDPMSP-11258: Software purchased license is not showing properly under purchased count.
• SDPMSP-11321: Certain dashboard widgets are empty, under all sites.
• SDPMSP-11334: In IE11 , Headers are not visible in certain cases.
• SDPMSP-11435: On editing the worklog , its additional cost items value becomes empty.
• SDPMSP-11443: Unwanted entries present in the database which results in request merge issue.
• SDPMSP-11448: Account Manager is able to view asset financials details.
• SDPMSP-11500: Account manager is unable to view all his account’s requests.
• SDPMSP-11544: Selected Additional fields are not retained under Request – Account Details tab after adding new account additional field(s).
• SDPMSP-11614: Due to the API calls restriction to Zoho Reports, the SDPMSP-Zoho Reports integration fails.