ManageEngine ServiceDesk Plus MSP – Build 9307 Released

Enhancements:

• SDPMSP-10173 : Account is added as a variable in Contract Notification configuration page.
• SDPMSP-11232 : Ability to associate only the currently available accounts in all places where Account multibox UI is used.
• SDPMSP-11264 : Ability for Account admin to create an account.
• SDPMSP-11330 : Opmanager Integration is possible from the User interface itself.

Issues Fixed:

• SDPMSP-7861 : Unable to edit a requester using SDAccountAdmin role.
• SDPMSP-8145 : Account manager is not able to view the problem analysis,solution & history in certain cases.
• SDPMSP-8994 : Request type present in default template is not set when a request is created through email in Standard Edition.
• SDPMSP-10787 : Logo in Survey page is pixelated and distorted.
• SDPMSP-11218 : Unable to receive software licenses through purchase order.
• SDPMSP-11256 : Unwanted slash is present in msp notification mails.
• SDPMSP-11263 : Unable to add attachment to request through API.
• SDPMSP-11279 : Unable to login via ldap authentication in Mobile apps.
• SDPMSP-11281 : Servlet API – When site names under different accounts are same , asset is added under the undesired account.
• SDPMSP-11283 : Exception is thrown, when we try to delete conversations in requests.
• SDPMSP-11284 : Unable to deactivate CTI when language is french.
• SDPMSP-11290 : Push notification does not work in certain recent builds.
• SDPMSP-11296 : Unable to update CTI details.
• SDPMSP-11313 : When the language is set to chinese, pop-up’s details are shown as jumbled characters or question marks instead of actual characters.
• SDPMSP-11315 / 11317 : Logo appears out of place in pages other than admin.
• SDPMSP-11392 : Requester API related security issues are fixed.
• SDPMSP-11394 : Site is not getting loaded in Add New Workstation page.

Behaviour changes:

• SDPMSP-7968 : Newly created accounts-default site will be created under refer settings instead of custom settings. So all technicians with Default Technician option enabled will have access to this accounts.