ManageEngine ServiceDesk Plus MSP – Build 9305 Released

Enhancements:

• SDPMSP-7518: Option to dynamically associate the existing solutions to the newly created accounts.
• SDPMSP-10160: Announcement will be shown automatically to the newly created account, when “Select All Account” is enabled.
• SDPMSP-10227: Ability to hide the “Forgot password” link for AD users from login page.
• SDPMSP-10962: Ability to configure and show needed details in Account Details under Request Details page.
• SDPMSP-11180: Account lock feature is enabled by default.
• SDPMSP-11189: Ability to delete an account along with all its configurations from Account page.

Issues Fixed:

• SDPMSP-10117: Login – Unable to login as AD user when ad and ldap has same domain name
• SDPMSP-11142: Unable to import Custom CIs through CSV.
• SDPMSP-11164: Field and Form rules for group values are behaving erratically.
• SDPMSP-11192: Single sign-on (SSO) is not working post 9303 upgrade.
• SDPMSP-11193: Reply Mails are not added as a conversation when module delimiter is missed in subject.
• SDPMSP-11200: Accounts are not listed in the Account combo box.
• SDPMSP-11205: In dashboard, support group set resets to default support group. User preference is not set for SDAdmin in certain cases

Behaviour changes:

• SDPMSP-11110: Blocked/Disabled users in AD will not be imported to our application during AD import.