ManageEngine ServiceDesk Plus – Build 10011 Released

Behaviour Change

• SD-69124: Autocomplete disabled for all password fields in the application.

Issues Fixed

Vulnerability:

• SD-75134: Serialisation vulnerability fixed under Admin –> Distributed Asset scan –> Change as Remote server (while importing central server’s site).
• SD-75133: Serialisation vulnerability fixed under Solutions –> Actions –> Import Solution.
• SD-69987: Possibility of information disclosure vulnerability in login page.

Dashboard:

• SD-73124: Clicking the pending tasks link from task summary widget in Dashboard opens up all tasks.

Requests:

• SD-45611: Failure in sending approval email is not captured in the request’s History.
• SD-75355: While converting service to incident request in the second stage approval, the triggered incident approval is in the second stage instead of first.
• SD-75532: File attachment with requests by using Global edit is not captured in History.
• SD-76083: Technician field value in service requests gets changed to Unassigned during automated close in some scenarios.
• SD-74125: Survey exclusion configured with email criteria does not function properly.
• SD-74373: User with add/edit request task permission can delete a work log within a task in the request.
• SD-75969: Scheduled trash cleanup tasks are not performed for Exe builds post 9400.
• SD-76155: When a new approval stage is added manually to a service request, there is no information in the history about who added the approval stage.
• SD-75364: Unable to preview and download attachments from request if the attachment’s name contains non-latin characters.
• SD-75550: On downloading the Cyrillic attachments from request, the name of downloaded file contains only the extension (xls).

Projects:

• SD-75610: While editing and updating the Requested by field using the inline edit option, the department field is not getting updated accordingly.

Assets:

• SD-74808: Previous day of the loan date is shown instead of the current date in the loan registry list view while extending the loan.
• SD-73277: Deleted product types are shown in the Purchase and Asset modules’ Product Type filter.

Purchase:

• SD-70930: Estimated cost is not updated while adding/editing a purchase request if there are special characters in the Item name for the selected vendor.

Admin:

• SD-75945: $ variable suggestion is not displayed for reply templates under Admin -> Reply Template.
• SD-74250: Add New Product page is displayed in English after changing the language to Japanese/Chinese from the Personalise tab.
• SD-74357: Space string can be saved as a pick list option in pick list additional fields.
• SD-74733: Unable to configure more than 300 conditions under Admin >> Users >> User Groups.

Others:

• SD-74369: During application upgrade, duplicate fields (created in earlier versions) will be renamed if the duplicate had been added by the user as an additional field. Otherwise, the duplicate fields will be removed.