Release notes for build 4106 (1 Aug, 2017)

Highlights

O365 Manager Plus introduces Help Desk Delegation with the following capabilities,

  • Help Desk Technician: Create technicians to delegate tasks to non-administrative users to reduce the workload of AD admins.
  • Help Desk Roles: Create your own custom roles by selecting any combination of reporting, management, and auditing tasks to delegate.
  • Cross-tenant Delegation: Delegate the rights of one Office 365 tenant to another to make sure critical tasks are always taken care of.
  • Domain-based Delegation: Create roles with domain specific tasks to manage multiple domains effectively.
  • Technician Audit Report: Audit activities of technicians which would be reflected in Office 365 setup with this granular report.

Issue Fixes

  • Missing data issue in distribution lists’ Email Activity and Last Mail Received reports is fixed.

How to update?

 

ManageEngine and DeskAlerts Direct Partner 

 

 

 
Build Release

You may be interested in these other recent articles

18 Dec

Last Week Best ManageEngine Updates – Part 31

18 December 2023 | Nazim Nadir


Right before Christmas, ManageEngine is giving out their quality of life updates. From ServiceDesk Plus to M365 Manager Plus, you will see plenty of updates…

Read more
6 Dec

Last Week’s Best ManageEngine Updates – Part 30

6 December 2023 | Nazim Nadir


ManageEngine is named a strong performer for 2023 in last week updates. There are also new updates to their suite of applications and they have…

Read more
27 Nov

Last Week’s Best ManageEngine Updates – Part 29

27 November 2023 | Nazim Nadir


Exciting news of ManageEngine Linkedin Live webinar has been announced alongside some application updates and the release of a new E-Book. Whether you’re new to…

Read more