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EventLog Analyzer Build 11055 has now been released. 
 
Some key enhancements include: 
 
Features
  • EventLog Analyzer now comes with an in-built ticket-based incident management system.  A separate ticket can be created for each incident, and assigned to any specific administrator for resolution.
  • Includes a provision to add notes, in the ticket, once it is resolved. This makes it easier to resolve similar issues that might arise in the future.
  • Integrates with popular help desk tools – ServiceNow and ManageEngine’s ServiceDesk Plus to allow creation of tickets using them.
Enhancements
  • The GUI of alerts reporting page has been enhanced for better usability.
  • Users can now configure the alert profiles based on time frames viz., working hours, non-working hour, and even custom time range.
 
Need to know more?
Click here to register your details for More Info

ManageEngine Direct Partner
 
T: 01403 588 898

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Build Release

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