Highlights of Build 6631
Zendesk integration: Help desk technicians can create users in Active Directory, Office 365, Exchange Server, Skype for Business, Lync, and G Suite from the Zendesk console.
They can also perform the following user management actions from within the Zendesk console:
- Reset passwords
- Enable or disable user accounts
- Unlock user accounts
- Delete user accounts
- Active Directory management add-on license: ServiceDesk Plus customers can avail the AD management add-on license which allows help desk technicians to execute important AD user management actions from within the ServiceDesk Plus console.
The following issue has been fixed in this release:
- While processing a single user creation request, the approver is unable to view the email address entered by the requester.
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