Building and deploying the enterprise service desk for all your critical business services.

Live online May 27, 17:00 pm BST or after on demand

In this webinar, guest speaker Forrester Analyst Charles Betz will discuss:

  • Evolving from IT service management (ITSM) to enterprise systems management (ESM)
  • The importance of a universal enterprise service portal
  • Why managing the “invisible work in process” of enterprise services is so important
  • The platform power of modern ESM solutions
  • Modern knowledge management for the learning organisation: automation, left-shifting, and AI

For more information and to register contact us here, or go to this link.

Service DeskWebinar