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Free Desktop Central Training Part 6

Software Deployment

February 28, 2018

11:30 EDT / 16:30 GMT | USA, UK, Canada, and Mexico

6:30 GMT | Europe, Middle East, Asia and Australia

Desktop Central integrates with ServiceDesk Plus to facilitate desktop management and help desk activities from a single console. This integration will let you resolve help desk requests using Desktop Central.

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Agenda

  • Log help desk tickets from managed computers

    Learn how to create help desk tickets from Desktop Central agent tray.

  • Deploy software to resolve help desk tickets 

    Learn how to depoloy software using Desktop Central from ServiceDesk plus console.

  • Integrate asset data to CMDB

    Understand the steps involved in integrating the asset data of managed computers and mobile devices.

  • Establish advanced remote connection from ServiceDesk Plus

    Learn how to use Desktop Central’s advanced remote control from ServiceDesk Plus to record remote session, shadow users and lot more.

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Training