This webinar will focus on helping organisations handle real-life ITSM situations using established best practices. We’ll also be showcasing the extensive capabilities of ServiceDesk Plus that make adopting these best practices easy.

Thursday, January 23, 2020

AEDT: 3pm – 4pm | GMT: 11am – 12pm
CST: 11am – 12pm | PST: 11am – 12pm

In this session, we will discuss four real-life ITSM situations: 
  • A major availability incident that brought down half of the world’s websites and services
  • A streamlined employee on-boarding process to cope with organisational expansion
  • A minimal-risk change implementation to transition from an on-premises model
  • A five-step ITAM process for an organisation wide OS upgrade

Register here to reserve your seat