This webinar will focus on helping organisations handle real-life ITSM situations using established best practices. We’ll also be showcasing the extensive capabilities of ServiceDesk Plus that make adopting these best practices easy.
Thursday, January 23, 2020
AEDT: 3pm – 4pm | GMT: 11am – 12pm
CST: 11am – 12pm | PST: 11am – 12pm
In this session, we will discuss four real-life ITSM situations:
- A major availability incident that brought down half of the world’s websites and services
- A streamlined employee on-boarding process to cope with organisational expansion
- A minimal-risk change implementation to transition from an on-premises model
- A five-step ITAM process for an organisation wide OS upgrade
Register here to reserve your seat
