HiDef Aerial Surveying Ltd
What was also immediately apparent, when looking for a help desk option, was Set3 Solutions’ knowledge and experience. They provide a full-service offering – advice, sales, deployment, and consultancy – for our ServiceDesk Plus requirements. They are the whole package.
South Western Ambulance Service Trust
As a Trust it’s vital our performance is tracked, trends are identified and problems are solved – ServiceDesk Plus allows us to confidently manage all three of these variables, therefore, we would categorically recommend ServiceDesk Plus, but mostly we’d recommend Set3 Solutions for advice, sales, deployment, and training.
Dale Powis, IT Service Desk Manager, South Western Ambulance Service Trust (SWAST)
Thanks to the knowledge and personable qualities of the Set3 Solutions team we have peace of mind that any of our questions or queries are dealt with promptly and efficiently.Sach Budhdeo, IT Technical Team Lead, IOSH
I can highly recommend … Set3 Solutions Ltd without reservation, as an organisation who can provide an excellent service and support to their clientsAnthony, Director
What we have managed to achieve with ServiceDesk Plus, thanks to Nigel, in just a few months is amazing. It has phenomenal powers and capabilities, as does he.Stephen Redford, IT Service Desk Manager, B&M Stores
We have found Set3 Solutions to be a very reliable and highly knowledgeable company. Every support call is responded to and resolved in an extremely timely manner, with a very high level of knowledge.Jake, Systems Administrator
IT System Manager
Set3 provided useful advice and quick responses to my requests. We have been very happy with the level of service and professionalism shown and look forward to working with them again.Sam, IT System Manager