Analytics
A list of all Set3 content categorised as Analytics
Analytics Plus Build Releases – 2020
29 May 2020
This is a summary of the ManageEngine Analytics Plus build releases in 2020. We recommend users to move to the latest version, Analytics Plus build 4500.…
Read moreCustom Reports for ServiceDesk Plus – Category, Sub-Category and Item
16 October 2014
This one keeps coming up so I thought it worth a quick post to record it for posterity! There is sometimes a need to export…
Read moreWhere Have Those Scheduled Reports Gone In ServiceDesk Plus?
5 September 2014
I trust everybody has enjoyed the summer :0) This issue with scheduled reports came up with a client the other day so I thought…
Read moreCustom Reports for ServiceDesk Plus – Assigned Verses Closing Technicians
9 May 2014
Sorry it’s been quiet on the Blog front but I’ve been extremely busy – that’s a good thing! Thought this custom report might be…
Read moreCustom Reports for ServiceDesk Plus – Incident Report By Template
11 December 2013
Came across another request for a custom report in ManageEngine ServiceDesk Plus the other day that Zoho support seemed to suggest wasn’t possible. I thought…
Read moreCustom Reports for ServiceDesk Plus – Tracking Request Status
4 December 2013
I found a post on the forums the other day for someone looking for a report to track the time a request is in any…
Read moreCustom Reports for ServiceDesk Plus – Tracking Request Approvals
3 December 2013
Had a client interested in tracking the Approvals Requests made from requests in ManageEngine ServiceDesk Plus the other day. They were interested in tracking the following information: When…
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