- The archived requests cannot be modified, deleted or moved back to the active state.
- Any reply to an already archived request will be added as a new request and not as a thread to the existing archived request.
This article is relevant to:Service Desk
Other recent articles in the same category
You may be interested in these other recent articles
25 November 2023
The current build release information for ManageEngine ADSelfService Plus is summarised below. Scroll down for more information. You can download the latest service packs here.…Read more
23 November 2023
Summary details of the current Build Release information for ManageEngine ServiceDesk Plus Cloud Edition. All upgrades are performed by the Zoho Cloud team. Should you…Read more
18 November 2023
Summary details of the current build release information for ManageEngine ADManager Plus. Scroll the above to view more release details. Download the latest service packs…Read more
16 November 2023
Summary details of the current Build Release information for ManageEngine Endpoint Central. Note: Desktop Central changing its name to Endpoint Central will not affect the…Read more