[et_pb_section transparent_background=”off” allow_player_pause=”off” inner_shadow=”off” parallax=”off” parallax_method=”on” padding_mobile=”off” make_fullwidth=”off” use_custom_width=”off” width_unit=”off” custom_width_px=”1080px” custom_width_percent=”80%” make_equal=”off” use_custom_gutter=”off” fullwidth=”off” specialty=”off” admin_label=”section” disabled=”off”][et_pb_row make_fullwidth=”off” use_custom_width=”off” width_unit=”off” custom_width_px=”1080px” custom_width_percent=”80%” use_custom_gutter=”off” gutter_width=”3″ padding_mobile=”off” allow_player_pause=”off” parallax=”off” parallax_method=”on” make_equal=”off” column_padding_mobile=”on” parallax_1=”off” parallax_method_1=”on” parallax_2=”off” parallax_method_2=”on” parallax_3=”off” parallax_method_3=”on” parallax_4=”off” parallax_method_4=”on” admin_label=”row” disabled=”off”][et_pb_column type=”4_4″ disabled=”off” parallax=”off” parallax_method=”on” column_padding_mobile=”on”][et_pb_text background_layout=”light” text_orientation=”left” admin_label=”Text” use_border_color=”off” border_style=”solid” disabled=”off”]
If you don’t already have a Zoho account you wish to use create a new account using the ‘Sign Up’ link. I generally recommend using a ‘non-user’ account or the actual help desk email account you’re using for ServiceDesk Plus.
Once you’ve created your Zoho account and signed in click on the ‘Setup Zoho Report Integration‘ button and you should be presented with a screen where you can enter your zoho account details, Zoho AT key and date you wish to start synchronising data from:
To generate you Zoho AT key you will need to click on the following link when logged into your Zoho account:
https://accounts.zoho.com/apiauthtoken/create?SCOPE=ZohoReports/reportsapi
#
#Mon Nov 23 04:06:50 PST 2015
AUTHTOKEN=9a8e5ea6a3d2427b27ef11ab60bd593f
RESULT=TRUE
[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section]
This article is relevant to:
Service DeskOther recent articles in the same category
You may be interested in these other recent articles
Get to building your business apps with the new AppCreator
9 June 2022
ManageEngine’s new low-code application development tool Creating an application, building one and deploying it can be expensive and time consuming as you have to make…
Read moreEndpoint Central’s Endpoint Security
31 May 2022
Endpoint Central (formerly Desktop Central) not only got a name change but has also introduced Endpoint Security to help organisations keep their endpoints secured. According…
Read moreAutomation in ManageEngine ServiceDesk Plus
20 December 2021
Increasingly customers are looking to automate repetitive and mundane tasks in ServiceDesk Plus. Since the introduction of Deluge, Zoho’s online scripting language, as part of…
Read moreUpdate on the recent Apache Log4j2 vulnerability – Impact on ManageEngine on-premise and Zoho cloud products
14 December 2021
A high severity vulnerability (CVE-2021-44228) impacting multiple versions of the Apache Log4j2 utility was disclosed publicly on December 9, 2021. The vulnerability impacts Apache Log4j2…
Read moreWho do I contact for technical support for my ManageEngine product?
10 September 2021
When purchasing a ManageEngine product it will either have been supplied on a subscription basis or it would have included an initial Annual Maintenance and…
Read more