- In the script use the unique alias name or label you used to define the field (ServiceDesk Plus has it’s own internal naming convention for these fields).
- Make sure you define all the options needed in the dependent field(s), in our example the ‘Second Pick List’ field.
- Need three related fields? Try the format of the extended script below using a third dependent pick list (don’t forget to create the custom field and add it to your test Incident template):
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